Terms and Conditions

Caixun Malaysia Extended Warranty Campaign T&C

Caixun Malaysia Extended Warranty Campaign : Full Terms and Conditions

1. Caixun Malaysia Extended Warranty Campaign (“Campaign”) is organized by Caixun Malaysia Sdn Bhd ("Caixun").

2. Limited to each television(s) purchased from Caixun Malaysia Authorized Online or Offline dealers, and purchaser is a Malaysia Resident only.

3. The entitlement of extended warranty is limited to customer(s) who:-

a. Like Caixun Malaysia Official Facebook Page;

b. Share Caixun Malaysia Official Facebook Page;

c. Completed the e-Warranty registration on Caixun Malaysia Official website (  throughout the campaign period. 


4. This Campaign will run from 2 January 2021 to further notice (“Campaign Period”). Caixun reserves the right to continue/ discontinue the Campaign at its sole discretion without any prior notice.

5. Extended warranty will be valid for 1 year after 2 years of manufacturer warranty expired.

6. Warranty start date based on date of purchase.


7. To participate in the Campaign, Participant is required to:

a. Purchase any Caixun product(s) from any Caixun authorized offline/ online stores.

b. “Like” Caixun Official Facebook Page, page link as per below:-

c. “Share” Caixun Official Facebook Page, page link as per below:-

d. Take a screenshot of step (b) and (c).

e. Completed the e-Warranty registration on Caixun Malaysia Official website (

f. Attached screenshot from step (d) during registration for e-Warranty.

8. Below are the steps to redeem the extended warranty:

a. Browse to Caixun Malaysia Official Website (

b. Click on “e-Warranty Registration”.

c. Fill up relevant details shown on the page for registration.

d. On Upload screenshot of evidence” tab, upload relevant screenshots as per request.  

e. Click “Submit”.  

f. Kindly allowed 14 working days for data verification process.

g. You will receive an confirmation on your e-Warranty thru email. Please check your mailbox to confirm receipt.

9. Extended warranty based on models as per below:-

TV Model Descriptions

TV Models

Original Warranty Period

Extra Warranty



1 Year

1 Year

43Android 9.0 Smart TV


2 Years

1 Year

50Android 9.0 Smart TV


2 Years

1 Year

55Android 9.0 Smart TV


2 Years

1 Year

65Android 9.0 Smart TV


2 Years

1 Year

10. The extended 1-year warranty will cover full manufacturing warranty with reference to – “Condition of warranty“ available on


11. Caixun reserves the right to alter, cancel, extend, terminate or suspend the extended warranty or any part thereof or any part of the applicable terms and condition from time to time, with or without any prior notice. In case of any disputes directly or indirectly arising from the extended warranty, the decision of Caixun shall be final.

12. Caixun reserves the right to disqualify the Participant of such campaign, cancel or modify or revoke the use of the extended warranty, where the extended warranty are used in the following circumstances: suspicious or fraudulent extended warranty use, extended warranty abuse, including extended warranty redeemed using multiple accounts or multiple checkouts associated with the same user/customer and/or extended warranty used in bad faith (including extended warranty resold extended warranty or use of extended warranty orders made and intended for resale).

13. Caixun will not reimburse, compensate or otherwise be held responsible for any lost, stolen, expired or deleted extended warranty.

14. Extended warranties are given out on an ”As Is” basis and are non-transferable, non-refundable, non-exchangeable for cash or with vouchers of other denominations, whether in part or in full.

15. Caixun reserves the rights to change the products/offers of similar value without any prior notice.

16. By participating the Campaign, Participant agrees to release and hold Caixun and its employees, officers, directors, shareholders, agents, representatives, parent companies affiliates, subsidiaries, licensees, advertising, promotion, and fulfilment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the extended warranty redemption or resulting from acceptance, possession, use or misuse of the extended warranty or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

 17. Caixun shall reserve the right to shorten or extend the campaign Period at its sole discretion without any prior notice. For avoidance of doubt, any cancellation, termination, withdrawal, extension or early completion of this campaign will not entitle the participant to any compensation against Caixun for all loss or damage that may be suffered or incurred by the participant as a result of the act of cancellation, termination, withdrawal, extension or early completion.

 18. In the event of any dispute arising from the Campaign or relating to the interpretation of these Terms and Conditions, the decision of Caixun on all matters pertaining to the campaign shall be final and binding on all parties. No correspondence or further claims shall be entertained.

19. Caixun makes no guarantee of the availability of the web services and shall not be held responsible for interruption of service that may interfere with the ability to participate in the campaign.

20. By participating in this campaign, you agree that the collection of such information will be processed, handled and use in accordance.

21. By participating in this campaign, you agree that the collection of such information will be processed,

 22. Handled and use in accordance for Caixun Marketing & Promotions purposes. Should you wish to opt out of receiving further information about Caixun Malaysia Marketing & Promotions, please forward this email to / to unsubscribe and include ‘unsubscribe’ in the subject line.

 23. The terms and conditions herein shall be governed by laws of Malaysia and any dispute arising out of or in connection with the terms and conditions and this promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.

24. By participating the Campaign, you are aware, read, agree and accept the full terms and conditions mentioned herein.